Your Project Manager (PM) frequently bends quality procedures. But she does a great job. The Quality Head is peeved. He demands adherence to procedure. "Such non-adherence to procedure is not good for the company in the long run. Besides, when there is an external audit, we will all be in trouble," He says. You understand his position. Quality Procedures are there for a purpose and they need to be followed. But you also know that the customers are extremely pleased with the PM. The PM thinks that the quality team does not understand the pressure that the project team works under. "Such minor deviations should not be made into a big issue. Software is not like production." she feels. How to do you ensure that work gets done and procedures are followed.
What do you do?
What do you do?
Expanding Scope of DO-178C
11 years ago
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1 comment:
First task:
Understand the procedure.
Second task:
Is it really necessary to have this procedure.
If NO,please scrape it
If YES, please have the process as simple as possible.
Above all the Quality Manager should know how to get things done from the PM.
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